1. Partial Claim
2. Total Loss Claim (CTL) / Damage Above 75% of the actual price (unit), and Loss Claim (Stolen) submitted by consumers through the Buana Finance branch office.
CTL Claim
CTL Claim (prepare the following documents to be given to Buana Finance):
- Original Certificate / Policy or copy.
- Original STNK that is still valid and valid according to the laws of the Republic of Indonesia (if lost there must be a Police Report Letter).
- Copy of valid driver's SIM A.
- Copy of the insured's ID card according to the policy.
- Vehicle ignition key (including spare key).
- Claim form (can be obtained at the insurance company office or insurance company partner workshop).
- Police Report Letter at the scene (in the area of the incident).
- KIR Book (KEUR) for vehicle types that use KIR (KEUR).
Other additional documents if needed according to the provisions of the insurance company and/or other documents if they involve compensation for a third party (TJH third party).
Stolen Claim:
Stolen Claim (prepare the following documents to be given to Buana Finance):
- Original Certificate / Policy or copy.
- Original STNK that is still valid and valid according to the laws of the Republic of Indonesia (if lost, there must be a Police Report Letter).
- Copy of valid driver's SIM A.
- Copy of the insured's ID card according to the policy.
- Vehicle ignition key (including spare key).
- Claim form (can be obtained at the insurance company office or insurance company partner workshop).
- Original Police Report Receipt Letter (STPL) from the local Police or Polsek (if there is no Polres in the area).
- KIR Book (KEUR) for vehicle types that use KIR (KEUR).
- Other additional documents if needed according to the provisions of the insurance company and/or other documents if they involve compensation for third parties (TJH third parties).
3. Personal Accident
4. Road Site Assistance
5. Key Insurance
6. Motor Vehicle Compensation
