Consumer

Retrieval of Vehicle Registration Certificate

BPKB Service Hours: Monday to Friday: 09.00 – 14.30 (local time) Saturday: 09.00 – 11.00 (local time)
 

Collection of BPKB by Consumers Themselves
  1. Visit to the nearest Buana Finance branch office
  2. Bring the required documents and identification such as: Identity (KTP/SIM/KITAS/Passport)
  3. Original Receipt of Last Installment Payment/Settlement.
Collection of BPKB by Individual Attorney
  1. Visit to the nearest Buana Finance branch office
  2. Original valid KTP/Passport/KITAP of the debtor.
  3. Original valid KTP of the authorized person
  4. Stamped Power of Attorney. The Power of Attorney contains the identity data of the Principal and the Authorized Person, as well as the data of the vehicle financed by Buana Finance.
Collection of BPKB of Legal Entity/Business Entity by the Management of Legal Entity/Business Entity
  1. Visit to the nearest Buana Finance branch office
  2. Bring the required documents and identification such as: Original KTP/Passport/KITAP of an authorized official and still valid (according to the applicable company articles of association)
  3. Identity (KTP/SIM/KITAS/Passport) of the administrator who collects the BPKB.
  4. Original Receipt of Last Installment Payment/Settlement.
     
Collection of BPKB for Legal Entities/Authorized Business Entities
  1. Visit to the nearest Buana Finance branch office
  2. Original KTP/Passport/KITAP of the authorized official and still valid (according to the applicable company articles of association).
  3. Original KTP of the authorized person that is still valid
  4. Power of Attorney which must be made on the company letterhead, sufficiently stamped, signed by the authorized official (according to the applicable company articles of association) and affixed with the company stamp. Make sure from the company articles of association, that the authorized official is authorized to give power of attorney to another person (has the right of substitution) to collect the company's BPKB
  5. Photocopy of the applicable company articles of association.
BPKB Collection is Carried Out by Heirs
  1. Visit to the nearest Buana Finance branch office
  2. Heir Certificate
  3. Original Death Certificate from the hospital/sub-district
  4. Original Family Card of the heirs.
  5. Original valid ID cards of the heirs.
  6. BPKB collection with a Power of Attorney must be made/authorized by the legitimate heirs who are ≥21 years old or <21 years old but are married.